Restaurant Reservations and Requests

by Barbara

Dining is a hot topic on the mind of Dad’s readers this week. Once again, we have a couple of questions that we can tackle together. So let’s get to it!

First, Barbara asks,

I was wondering if there is a way to make a suggestion to Disney about their dining menu. They have pizza at each park but many people are not able to or choose not to eat dairy. Why don’t they offer a pizza that does not include any dairy? Is there any way to make this suggestion? Thanks for your help.

Then Julie steps in with this doozie,

180 days before I leave. I get up at 4:45am (IL time) I get everything pre typed ready to get my reservation at O’hana for dinner. Scrolling, scrolling, no tables left. I try every different time and all the days that I am going to be there. No dice. I am so bummed. Any tricks to try to snag any cancelled reservations? Thanks for any help you can give me.

pizza at Via Napoli

Say “no cheese please” at Disney’s restaurants! – Photo by Judd Helms

Dad’s Double Decker Answer

Let’s start at the top with you, Barbara. Yes you can submit a suggestion to Disney. The easiest way to do it is with this form. But, I don’t think it’s necessary. Now, before you get all huffy that Dad is some sort of big-dairy-spokesperson, just wait.

Disney World does a phenomenal job of handling allergies and dietary restrictions . You are correct that there is no menu (to my knowledge) at Disney that offers a dairy free pizza. BUT, what you may not know is that you can ask to speak to a chef or a manager at any restaurant – table service or quick service – and they will work to create a meal option that works for you. It’s magic.

Now, at some of the quick service restaurants, options may be limited. I assume there is no dairy in their crust, but there could be, in which case leaving cheese off wouldn’t be enough. That’s why you have to ask. But somewhere like Via Napoli should certainly be able to accommodate you. The Cast Members are great about this stuff, don’t be shy!

Julie, I’m sorry to hear you weren’t able to get your ‘Ohana reservation right off the get-go. It does happen, especially with popular restauranst like Cinderella’s Royal Table, Be Our Guest, Le Cellier, and ‘Ohana.

This won’t help you now, but it might in the future. Since you’re able to make all advanced dining reservations for your trip 180 days out from your first day of the trip, it often helps to get those hard-to-reserve ones for the end of your trip, since you’re technically getting a head start on booking them.

For now, just keep checking every day. Especially if you don’t care when you eat, something may pop up. I often find that very early or very late reservations make themselves available. And don’t give up hope! Even in the days leading up to your trip, and certainly 24-48 hours before keep a lookout! Lots of folks drop an ADR at the very last minute to avoid a no-show penalty.

Destinations to Travel

Dad’s Bottom Line

Barbara and Julie, thanks for writing in – these are great questions on a lot of people’s minds! Barbara, don’t forget to speak up if you need an alteration to a menu item, the Cast Members are happy to help. Julie, good luck getting your reservation at Dad’s favorite restaurant!

Comments for

Jul 21, 2016 Call…..don’t type!
by: Catherine

I have found that I am MUCH more successful getting ADRsby calling 407-WDW-DINE and speaking with a Cast Member. Call EVERY DAY! Call MANY times each day! I have found the Cast Members exceptionally helpful and usually get the restaurant of my choice especially if I am also able to be flexible with my day/time.
Good luck!
Sending Pixie Dust your way!

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