by Lisa C.
Hi Carl, my 75 yr old mom has a 7 day pass with unused days that do not expire. She feels she can no longer make the trip to Walt Disney World because of all the walking & getting on/off the rides will be a bit of a challenge for her. We are wondering if someone else will be able to use her Disney World ticket?
I keep telling her we can rent a wheelchair but she feels she would just slow us down or she is unsure how they would accommodate her getting on/off the rides. Thanks for any advice & keep up the great work. 🙂
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Dad’s official Answer
The official answer is no. No one can use a Disney World ticket that has been activated by someone else. (If she never used it you are OK. Someone else could use it.)
That’s the official, heartless, big corporation answer. But since Disney is run by a big hearted mouse, sometimes official isn’t so official. I would call Guest Services, specifically the Disney Ticket department. Here’s the number (407) 939-1289. Tell them of your problem and see if they can help.
My advice would be to assure Mom that Disney does indeed take great care of people that have limited mobility. In fact (for you) when you use a wheelchair at Walt Disney World, you get a free FASTPASS to every ride in the park. It’s really cool.
Disney goes overboard to make sure guests with any kind of handicap get preferential treatment. Our friends’ son went just after breaking a leg and his parents rave about how they went to the front of every line. It’s disgusting.
Dad’s Bottom Line
Check with Disney, if they can’t do something then badger, cajole, bribe, whatever it takes and get Mom to Disney World. (It’s just too bad if you have to go to the front of the line with her.)